Song (Harris) AO

Research Assistant Professor

Academic Qualifications

• PhD in Communication (Hong Kong Baptist University)
• MSSc in Corporate Communication (The Chinese University of Hong Kong)
• BA in Communication (Sun Yat-sen University)

Current Research

• Computer-mediated Communication, Mobile Communication, Public Relations, Organizational Communication

Publications

• Ao, S. & Mak, A. K. Y.,  (in press). Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach. Public Relations Review.
• Ao, S., & Huang, Q. Y. (2019). A systematic review on the application of dialogue in public relations to information communication technology-based platforms: Comparing English and Chinese contexts. Public Relations Review. DOI: https://doi.org/10.1016/j.pubrev.2019.101814
• Mak, A. K. Y., & Ao, S. (2019). Revisiting social-mediated crisis communication model: The Lancôme regenerative crisis after the Hong Kong Umbrella Movement. Public Relations Review. DOI: https://doi.org/10.1016/j.pubrev.2019.101812
• Huang, Y. H. C., Ao, S., Lu, Y., Ip, C., & Kao, L. (2017). How trust and dialogue shape political participation in mainland China. International Journal of Strategic Communication, 11(5), 395-414. DOI: https://doi.org/10.1080/1553118X.2017.1368020
• Peng, X., Liu, X., Ao, S. H., Chen, Y., Jiao, W., Zhao, Z., Xian, X., & Zhao, X. (2020). Third-person perception and first-person factors — The case of media professionals from Beijing and Hunan, 2018 (影响估差: 京湘新闻人中的第三者效应和第一者因素). 新闻大学, 2020(6), 63–81. [In Chinese]
• Zhao, X., Lu, H., & Ao, S. H. (2019). Effect of seven cities on first rounds of selective spiral (FRoSS): A conversation between theory, data and method (城市品牌对选择螺旋首轮的影响: 理论, 数据与方法的对话). 国际新闻界, 41(9), 147–176. [In Chinese]

Recent Conference Presentations

• Huang. Q. Y., Ao. S., & Ma. M. Q. (May, 2021). A Bibliometric Analysis of Communication Network Research in the Public Relations Literature. Paper will be presented at the 71th Annual International Communication Association (ICA) Conference, Online.
• Mak. A. K. Y. & Ao. S. (May, 2020). Regenerative crisis, social media publics and Internet trolling: A cultural discourse approach. Paper was presented at the 70th Annual International Communication Association (ICA) Conference, Gold Coast, Australia.
• Ao. S. (May, 2019). A systematic review of information communication technology strategies in employee communication. Paper was presented at the 69th Annual International Communication Association (ICA) Conference, Washington DC, US.
• Ao. S. (March, 2018). A systematic review of information communication technology usage in dialogue. Paper was presented at the 21st International Public Relations Research Conference (IPRRC), Orlando, US.
• Ao, S. & Mak, A. K. Y. (August, 2018). Revisiting social-mediated crisis communication model: The Lancôme regenerative crisis after Hong Kong Umbrella Movement. Paper was presented at the Association for Education in Journalism and Mass Communication (AEJMC) 2018 Conference, Washington DC, US.
• Mak. A. K. Y. & Ao. S. (June, 2018). Informing social-mediated crisis communication through social media content analysis of Hong Kong Red Cross PR Blunder. Paper was presented at the Australian and New Zealand Communication Association (ANZCA) 2018 Conference, Auckland, New Zealand.

Grants

• 2020-2022 Co-Investigator, “The relationship between media frames and social panic, from the perspective of Covid-19” (從新冠肺炎報導看媒體建構下的社會恐慌). Specialized Subsidy Scheme for Macao Higher Education Institutions in the Area of Research in Humanities and Social Sciences of Higher Education Fund (HSS-UMAC-2020-02).
• 2018-2019 Co-Investigator, “Dialogue and human voice: Developing and maintaining government-public relationships in the social media context” (对话与人声：社交媒体视阈下政府-公众间关系的建立与维护机制研究). 2018 Humanities and Social Science Foundation of the Higher Education Institutions of Jiangxi Province, China (No. XW18106)