Prof. Liang CHEN
29/04/2025 (Tuesday) 15:30-16:30 E21-3118 Vicarious Interaction in Online Health Consultation Services: The Effects of Generative AI’s Anthropomorphism and Social Support on Intended Responses Through Social Presence and Source Credibility Abstract: Drawing upon vicarious interaction and social support theory, we proposed that online users can acquire benefits from observing AI-human conversations. We examined